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Client Sectors & Operating Environments

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Case Study Document One Client Sectors & Operating Environments

Trusted Roofing & Cladding Solutions Across Complex Client Environments

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Client Sectors & Operating Environments

SPV Special Projects and Howard Evans Roofing & Cladding, part of

Phoenix Consortia, deliver specialist roofing, cladding, refurbishment

and maintenance solutions across commercial, industrial, public

sector and multi-site property environments throughout the UK.

Our work is often carried out in live, complex and operationally sensitive

settings, where safety, communication, planning and minimal disruption

Page 4. Section 1:

Healthcare & Public Sector

are just as important as the technical installation itself. From hospitals

Page 6. Section 2:

and hotels to retail stores, distribution centres, shopping centres and

Retail & Food Retail

occupied commercial premises, our teams are experienced in delivering

Page 8. Section 3:

Hospitality, Hotels & Leisure

robust, practical and long-term building envelope solutions for clients

Page 10. Section 4:

who need works completed safely, efficiently and to a high standard.

Industrial, Logistics & Distribution

Page 12. Section 5:

Commercial Property, Landlords

& Managed Assets

Page 14. Section 6:

Education, Community

& Specialist Environments

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Maintenance & Asbestos roof replacement Specialist access solutions for demanding client environments.

Over-cladding & Refurbishment

Roofing & cladding Roof surveys & Waterproofing

Guttering & Rainwater goods

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NHS Worcester Hospital

Section 1 Healthcare & Public Sector

Healthcare sites require a controlled,

carefully planned approach. Work must

be delivered safely, with consideration

for patients, staff, visitors, access routes,

operational restrictions and sensitive

internal environments.

Our experience includes roofing

works across live healthcare settings,

including works to areas such as clinical

units, endoscopy facilities, paediatric

areas and wider hospital roof spaces.

Projects in this sector often involve water

ingress resolution, safe scaffold access,

high-performance felt systems, liquid

waterproofing and detailed coordination

with project managers and facilities

teams.

NHS Worcester Hospital

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Stoke Mandeville Hospital

Project examples

  • NHS, Worcester Hospital
  • Stoke Mandeville Hospital

In healthcare environments, the quality of the

works matters, but so does the way the project

is planned, communicated and delivered

around the needs of the building.

Key requirements in this sector

  • Safe working in live and sensitive environments
  • Careful access planning and site segregation
  • Minimal disruption to staff, patients and visitors
  • Fast response to leak and water ingress issues
  • Clear communication with estates, FM and

project teams

  • Durable systems backed by

appropriate warranties

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Iceland Frozen Foods, Teesbay

Section 2 Retail & Food Retail

Retail environments demand speed,

coordination and an understanding of

commercial trading pressures. Many

projects are delivered while stores remain

open, while internal fit-out works are

taking place, or while strict opening

deadlines are in place.

Our experience includes large-scale

over-cladding, roof refurbishment, gutter

Project examples

works, leak resolution, front elevation

cladding, rooflight works and associated

  • Iceland Frozen Foods
  • The Food Warehouse
  • Go Outdoors
  • Matalan
  • Co-op
  • Lower Precinct Shopping Centre

detailing for national retailers and food

retail brands. Projects have included the

refurbishment of existing retail units,

transformation of former stores into new

branded retail spaces, and roof works

designed to improve insulation, weather

Retail projects require a contractor who

performance, aesthetics and building

understands that programme, presentation,

disruption and customer-facing standards are

longevity.

all part of the brief.

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Iceland Teesbay

Key requirements in this sector

  • Programme certainty around store openings

and trading periods

  • Coordination with internal fit-out contractors
  • Safe working above live or partially occupied

spaces

  • Leak resolution and long-term waterproofing
  • Improved thermal performance and reduced

operating costs

  • Clean, modern external finishes aligned with

brand standards

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Hilton Nottingham Manchester Marriott

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Hilton Nottingham

Section 3 Hospitality, Hotels & Leisure

Hotels and leisure venues are

operationally demanding buildings

where disruption must be tightly

controlled. Guests, visitors, event users

and staff may all be present while works

are underway, requiring careful planning,

access control and communication.

Our teams have delivered works for

hotel groups, city-centre hotel sites,

Project examples

Key requirements in this sector

event venues and leisure environments,

including roofing refurbishment,

  • Hilton, Mercure, Macdonald Hotels
  • Crowne Plaza
  • DoubleTree
  • Parkdean Resorts
  • The International Centre Telford
  • Working safely around guests, visitors

and staff

rooflight works, access solutions,

  • Discreet and well-managed site operations

waterproofing, cladding and remedial

  • Restricted access and city-centre logistics
  • Programme planning around occupancy

works. These projects often include

and events

challenges such as restricted city-centre

  • Weatherproofing and leak resolution

For hotels and leisure venues, the best roofing

access, occupied buildings, public-

  • Long-term protection of valuable hospitality

contractor is one who understands that the

assets

facing areas, complex logistics and strict

building must continue to operate while the

sequencing to avoid disruption.

works are delivered.

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Section 4 Industrial, Logistics & Distribution

Fortec Distribution Centre

Industrial and logistics facilities require

robust, large-scale solutions that

protect operational continuity. These

buildings often have substantial roof

areas, complex drainage, high internal

activity levels and limited tolerance for

disruption.

Our industrial work includes complete

over-cladding systems, asbestos roof

replacement, metal roof sheeting,

insulation upgrades, gutter works,

purlin strengthening, access scaffolding,

internal protection and long-term

weatherproofing. Works are planned to

allow warehouses, distribution centres

and logistics operations to continue

functioning wherever possible.

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Project examples

  • Fortec Distribution Centre
  • Co-op Depot
  • UKPN
  • WTW Willis Towers
  • Matalan
  • Industrial and warehouse sites nationwide

Industrial clients need solutions that protect

the building, reduce disruption and extend the

working life of critical operational assets.

Key requirements in this sector

  • Large-scale roof and cladding capability
  • Asbestos roof replacement and over-cladding
  • Improved insulation and thermal performance
  • Coordination around busy operational sites
  • Safe access, edge protection and internal

protection

  • Durable systems with long-term warranty

options

11 Fortec Distribution Centre WIP

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Iceland, Coleraine

Section 5 Commercial Property, Landlords & Managed Assets

Commercial properties often involve

multiple stakeholders, including

landlords, managing agents, tenants,

facilities managers, insurers and

project consultants. Successful delivery

depends on clear communication,

careful programming and a practical

understanding of how occupied

Project examples

commercial buildings operate.

  • Jones Lang LaSalle
  • Lower Precinct Shopping Centre
  • Four Seasons Shopping Centre
  • Warwick House
  • UKPN Bidder Street

Our work in this space includes

roof surveys, condition reports, leak

investigation, roof refurbishment, flat

roofing, liquid waterproofing, cladding,

For commercial property clients, our role is to

guttering, rainwater goods, access works

provide practical, technically sound solutions

and planned maintenance. We support

that protect the asset and reduce future

maintenance liability.

clients with both one-off projects and

longer-term asset protection strategies.

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Warwick House, Solihull

Key requirements in this sector

  • Support for landlords, asset managers

and managing agents

  • Clear reporting and practical

recommendations

  • Reactive and planned maintenance capability
  • Long-term waterproofing and building

envelope protection

  • Coordination around tenants and

occupied spaces

  • Budget-conscious repair, refurbishment

and replacement options

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St. Antony’s, Oxford Balaji Temple, Birmingham

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Key requirements in this sector

Section 6 Education, Community & Specialist Environments

  • Safe segregation of works
  • Careful access and delivery planning
  • Flexible programming around building use
  • Clear communication with site teams and

Sobell House, Oxford

stakeholders

  • Durable, long-term solutions for public-facing

buildings

Education and community buildings

require a safe and considered approach,

particularly where safeguarding, access

control, term-time constraints or public

use of the building must be considered.

Works may need to be phased around

school holidays, events, operational

timetables or public access.

Project examples

  • Balaji Temple, Birmingham
  • Groveside School, Reading
  • Hillingdon Manor School, London
  • Gracechurch Shopping Centre, Birmingham
  • Sobell House, Oxford
  • St. Antony’s, Oxford

team. Health and safety is at the forefront of

Our experience across educational and

this, from pre-construction stage all the way

specialist settings includes roofing,

through to project completion.

refurbishment, access, waterproofing

This approach ensures minimal disruption is

and remedial works designed to extend

caused for all staff, pupils and visitors whilst

the life of existing buildings and resolve

ensuring the highest standards of safety are

adhered to.

ongoing defects such as leaks, degraded

roof coverings or poor-performing details.

Supporting clients within the Education

and Community sectors requires a joined-

up approach from all within our projects

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Bringing you everything together under one roof.

Across every sector, the requirement is the same: safe delivery,

technical competence, clear communication and a finished solution

that performs. Brought together through Phoenix Consortia, SPV

Special Projects and Howard Evans Roofing & Cladding bring together

the scale, experience, accreditations, in-house access capability and

practical site knowledge needed to deliver roofing and cladding

works in demanding environments.

Planning works across a live, multi-site or technically challenging property portfolio?

From initial survey through to specification, access, installation, handover

and ongoing support, Phoenix Consortia provides a trusted partner for

Speak to Phoenix Consortia about roofing, cladding, refurbishment and long-term building envelope support.

clients who need their buildings protected, improved and maintained

for the long term.

Phoenix Consortia, Westgate,

Aldridge, WS9 8EX

phoenixconsortia.co.uk